Security and trust

Your company's data, protected by design.

Payroll, bank, tax and identity records need more than a password. This page describes how Thoshika stores, isolates and controls access to them.

Where your data lives

Thoshika is built and operated for Indian companies, and your data stays in India.

Data in India

Company data, documents and backups are stored in data centres in India. Transactional email is sent through an India region.

Isolated by company

Every table carries a company identifier enforced by PostgreSQL row-level security, so one company's data cannot be read in another's session even if application code has a bug.

Backups and recovery

Databases are backed up automatically. Schema changes are versioned migrations, reviewed and applied the same way in every environment.

Encryption

Data is protected on the network and on disk.

In transit

All traffic between your browser or phone and Thoshika is encrypted with TLS.

At rest

Databases, file storage and backups are encrypted at rest.

Sensitive fields

Sensitive fields such as bank account numbers are masked in the interface and in the audit trail. Aadhaar is stored masked only.

Access control

People see only what their role and scope allow.

Role-based access (RBAC)

Each app has its own roles. A role can be limited to a location, legal entity, GSTIN, branch, territory or team, and every API call is checked against it.

Passkeys

Sign in with a fingerprint, face or device PIN using passkeys (WebAuthn). Passwords remain available; passkeys cannot be phished.

Sangam meetings

Thoshika Sangam calls run on media servers we operate, with waiting rooms, passcodes and optional end-to-end encryption for meetings.

Sessions you control

People can see every device they are signed in on and sign any of them out. Tokens are short-lived and issued per company.

Single sign-on (roadmap)

SAML and OpenID Connect single sign-on with your identity provider, and SCIM user provisioning, are on the roadmap.

Privacy and the DPDP Act

Thoshika is designed for India's Digital Personal Data Protection Act, 2023.

Consent and notices

Consent records with purpose and timestamp, and notices that employees, candidates and customers can review.

Rights requests

Access, correction and erasure requests from data principals are tracked to completion.

Breach register

A register to record, assess and report personal-data breaches.

Audit trail

Changes to business records are logged field by field with who made them and when.

Certifications

Thoshika does not yet hold third-party security certifications. Independent audits are planned, and we will publish reports here once they are complete. Until then, we are glad to answer security questionnaires and walk your team through the controls on this page.

Questions from your security team?

Write to [email protected]. To report a vulnerability, use the same address.